By purchasing from Shine Music Shop, you agree to the following Terms and Conditions. Please read them carefully before placing an order.

1. General Information

• Shine Music Shop is based in Barcelona, Spain, and offers second-hand musical instruments and audio equipment.
• All products are sold “as described” and inspected for quality and functionality before shipping.
• Prices are listed in Euros (€) and include VAT where applicable.

2. Orders & Payment

• Orders can be placed through our website or by contacting us directly.
• Payment is required in full before items are shipped.
• We accept major payment methods [list your options: e.g. credit/debit card, PayPal, bank transfer].

3. Delivery & Shipping

• We ship from Barcelona to addresses across Spain and Europe.
• Delivery costs are calculated at checkout based on size, weight, and destination.
• Estimated delivery times are provided at the time of purchase but may vary depending on the courier.
• Once shipped, we will provide a tracking number.
• Customers are responsible for any customs duties or import taxes applicable in their country.

4. Returns & Refunds

• As we deal in second-hand instruments, slight signs of use are to be expected and are described as accurately as possible.
• If you are not satisfied with your purchase, you may request a return within 14 days of receiving the item.
• Returned items must be in the same condition as received. Any signs of additional damage or misuse may affect eligibility for a refund.
• Refunds will be issued to the original payment method within 14 business days after we receive and inspect the returned item.
• Return shipping costs are the responsibility of the customer, except in cases of incorrect or faulty items.

5. Warranties & Liability

• Since our instruments are second-hand, we do not provide manufacturer warranties.
• We test all items before sale to ensure they are functional.
• Shine Music Shop is not liable for:
  • Normal wear and tear,
  • Damage caused by improper use, storage, or handling,
  • Issues arising from modifications or repairs not carried out by us.

6. Privacy & Data Protection

• We collect and store only the information necessary to process your order and delivery.
• Your data will not be shared with third parties except for logistics and payment processing.

7. Contact

For any questions regarding these Terms and Conditions, please contact us.